Terms of service
OVERVIEW
Welcome to AUREVAN.
The terms “we”, “us” and “our” refer to AUREVAN. AUREVAN operates this online store and website, including all related information, content, features, tools, products and services provided to customers (the “Services”).
AUREVAN is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services.
These Terms of Service, together with any policies referenced on our website, describe your rights and responsibilities when using our Services.
By visiting, accessing, interacting with or purchasing from our website, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree with these Terms, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian where required.
When placing an order, you may be required to provide information including your name, email address, billing information, payment information and shipping address.
You agree that all information you provide is accurate, current and complete.
You are responsible for maintaining the confidentiality and security of any account credentials associated with your use of the Services.
SECTION 2 – OUR PRODUCTS
We aim to represent our products as accurately as possible.
Lifestyle images may be used to demonstrate products in training, fitness, outdoor or other relevant environments.
Product specifications, dimensions, included components and features are those stated on the relevant product page.
Colors and appearance may vary slightly depending on your screen, device settings, lighting and display configuration.
Product descriptions, availability and specifications may be updated from time to time without prior notice.
We reserve the right to discontinue a product or limit the quantities available for purchase.
SECTION 3 – ORDERS
When you place an order through AUREVAN, you are submitting an offer to purchase the selected products.
An order is considered accepted once payment has been successfully processed and the order has been confirmed.
We reserve the right to reject, cancel or limit an order when reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, shipping restrictions or incorrect customer information.
If an order is cancelled by us after payment has been received, the relevant amount will be refunded to the original payment method.
Please review your order carefully before completing checkout.
Cancellations are subject to our cancellation and return conditions.
Purchases are subject to our Return & Refund Policy, available on our website.
SECTION 4 – PRICES AND BILLING
Prices may change without prior notice.
The price charged will be the price displayed at checkout at the time the order is placed.
For customers shopping through our United States market, prices may be displayed in United States dollars.
Applicable taxes, shipping charges or other fees, where relevant, will be shown before completion of checkout.
You agree to provide complete and accurate billing and payment information.
By submitting payment information, you confirm that you are authorized to use the selected payment method.
SECTION 5 – SHIPPING AND DELIVERY
AUREVAN currently ships primarily to customers in the United States.
Certain locations, including Alaska and Hawaii, may be excluded from delivery for selected products.
Where stated on our website or at checkout, standard United States shipping is free.
Orders are generally processed within approximately 1–2 business days.
Estimated delivery is generally approximately 4–7 business days, depending on the product, destination, carrier and fulfillment circumstances.
Delivery times are estimates and are not guaranteed.
Delays may occasionally occur due to carriers, weather conditions, public holidays, high order volumes or circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
If an order cannot be delivered because incorrect or incomplete information was supplied, additional costs may apply.
SECTION 6 – INTELLECTUAL PROPERTY
The AUREVAN website, branding, logos, graphics, text, layout, original marketing materials and other content owned by AUREVAN are protected by applicable intellectual property laws.
Third-party product names, trademarks or brand names remain the property of their respective owners.
You may use our website only for personal and non-commercial purposes.
You may not reproduce, distribute, copy, modify, republish or commercially exploit our proprietary content without prior written permission.
Nothing contained in these Terms grants you ownership of any intellectual property belonging to AUREVAN, Shopify or any third party.
SECTION 7 – OPTIONAL TOOLS
We may provide access to tools, features or services operated by third parties.
These third-party tools may be provided on an “as available” basis and may be subject to their own terms and privacy policies.
We are not responsible for services operated independently by third parties, except where required by applicable law.
Your use of any optional third-party service is at your own discretion.
SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites or services.
We do not control these third-party websites and are not responsible for their content, availability or practices.
Before purchasing products or services through third-party websites, you should review their terms and policies.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
AUREVAN is powered by Shopify, which provides the ecommerce technology used to operate our store.
However, purchases made through the AUREVAN store are transactions between the customer and AUREVAN.
Shopify is not the seller of the products offered by AUREVAN.
SECTION 10 – PRIVACY
Personal information collected through our Services is processed in accordance with our Privacy Policy.
Our Privacy Policy is available on our website.
Because our store is hosted by Shopify, certain information may also be processed by Shopify and other service providers necessary to provide ecommerce, payment, fulfillment, analytics and security services.
SECTION 11 – CUSTOMER FEEDBACK
If you voluntarily provide feedback, suggestions, reviews, ideas or other content relating to AUREVAN or our products, you grant us permission to use that content for legitimate business purposes, including improving or promoting our Services.
You confirm that content submitted by you does not violate third-party rights or applicable law.
We reserve the right to remove content that is unlawful, misleading, abusive, defamatory or otherwise inappropriate.
SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, availability, shipping, delivery times or promotions.
We reserve the right to correct such errors and update information when necessary.
If an error materially affects an order already placed, we may contact you to provide an appropriate solution.
SECTION 13 – PROHIBITED USES
You may not use our website or Services:
- for unlawful purposes;
- to violate applicable laws or regulations;
- to infringe intellectual property rights;
- to transmit malware or harmful code;
- to collect personal information unlawfully;
- to interfere with the security or operation of the website;
- to engage in fraud, impersonation, abuse or harassment;
- to submit false or misleading information;
- to attempt unauthorized access to systems or accounts.
We reserve the right to restrict access to our Services where misuse is identified.
SECTION 14 – AUTOMATED ACCESS
Automated systems, bots or software must not access or interfere with our Services in a manner that compromises security, availability or normal operation.
Automated access designed to circumvent security measures, rate limits or other protections is prohibited.
SECTION 15 – TERMINATION
We may suspend or terminate access to our Services where a user materially breaches these Terms or uses the Services unlawfully.
Termination does not affect obligations or liabilities that arose before termination.
SECTION 16 – DISCLAIMER
We aim to keep our website, product information and Services accurate and available.
However, we do not guarantee that the website will always operate without interruption, delay or technical error.
Nothing in these Terms excludes or limits rights that cannot legally be excluded under applicable consumer protection law.
SECTION 17 – LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, AUREVAN shall not be liable for indirect, incidental or consequential losses resulting from use of the Services where such liability may lawfully be excluded.
Nothing in these Terms excludes liability that cannot legally be excluded, including mandatory consumer rights under applicable law.
SECTION 18 – INDEMNIFICATION
Where permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services, your violation of these Terms or your infringement of third-party rights.
SECTION 19 – SEVERABILITY
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.
The invalid provision will be interpreted or limited to the minimum extent necessary to comply with applicable law.
SECTION 20 – WAIVER AND ENTIRE AGREEMENT
Failure by AUREVAN to enforce any provision of these Terms does not constitute a waiver of that provision.
These Terms, together with our policies displayed on the website, constitute the agreement governing use of our Services.
SECTION 21 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms without our prior written consent.
AUREVAN may transfer rights or obligations where permitted by applicable law, including as part of a transfer or restructuring of the business.
SECTION 22 – GOVERNING LAW
These Terms of Service are governed by the laws of Luxembourg.
Nothing in these Terms limits any mandatory consumer protection rights that may apply to you under applicable law.
Any dispute shall be handled by the competent courts in accordance with applicable law.
SECTION 23 – HEADINGS
Section titles and headings are provided for convenience only and do not affect the interpretation of these Terms.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect changes to our Services, business operations or applicable laws.
The latest version will be made available on our website.
Where required by law, material changes will be communicated appropriately.
Continued use of the Services after changes take effect constitutes acceptance of the updated Terms, subject to applicable law.
SECTION 25 – CONTACT INFORMATION
Questions regarding these Terms of Service, orders or our Services may be sent to:
AUREVAN
Email: aurevan.store@gmail.com
Established in Luxembourg
Full legal contact information is available in our Legal Notice.
If applicable, additional business registration or VAT information will be provided where legally required.